Search Results for Notifications | Working Feedback Support Hub

Results matching "Notifications"

Please see below a list of articles matching your search term "Notifications".

How do I change my notification preferences?

In the top right-hand corner, select the drop-down arrow, next to your name Click ‘Preferenc…

Emails from Working Feedback are going straight to my junk/spam, can I fix this?

Yes, it can be quite a challlenge to ensure that important emails are reaching you and there are so …

I've had an URGENT ACTION REQUIRED email for one of my companies, but the pop up does not show and there is no Action Centre option, what do I do?

If you manage multiple companies/practices, check in the white drop-down box in the top right corn…

I have not received my certificate email/I missed the email. How can I retrieve my certificate?

Select 'analyse' from the menu at the top of the page, and choose 'certificates'. You can dow…

When do the certificate emails get sent?

We usually schedule to send the previous month’s certificates within the first week of the next mo…

I have tried to download my certificate however the dashboard states I’m not eligible, why is this?

This means you have not collected any feedback within the month. Start collecting some feedbac…

We've had an email saying we've generated a new business lead. What does this mean?

These emails are sent directly to all members of your team with Dashboard access. It means that one …

Will Working Feedback notify me when there are updates being made to the dashboard?

We carry out major service upgrades once a month. If you are logged into the dashboard when one of …

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