An Intro to Quick Texts | Working Feedback Support Hub

The default text service 'Quick Text' sends a single text to your customer. The Quick text contains a unique link for a reviewer to click to leave a review. Your customer must have online access in order to leave a review.

This text service is very smart, for example, if the reviewer is using an android phone, the link automatically opens as a Google review request (assuming you've linked your Google My Business account).

If you need any further information on the text service, you can call us on 0800 043 2100 or email at

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