Send a One-off Text Request | Working Feedback Support Hub

How do I send a Text (SMS) review request to a customer?

  1. Go to your Dashboard directly here's the link Visit Dashboard
  2. On the menu bar at the top of the screen, select 'Collect'
  3. Click 'Send a one-off feeeback request' from the drop down
  4. For one-off requests, simply input your customer/patient's details and mobile number into the form. You can also choose when you would like to send the request
  5. Select 'send this request now'
  6. You can see the status of your review request to the right of the screen
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