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What different metrics do you collect reviews against, and how can I see these?

In a recent update we added the ability for Dentally users to measure their reviews against various different demographics and metrics. These include:

  1. Age Range
  2. Gender
  3. Treatment
  4. Treatment Plan
  5. Treatment Type (NHS/Private)

You can view how your practice is performing against these metrics in our brand new Management Report, which can be found by:

  1. Logging into the dashboard
  2. Navigating to the 'Analyse' menu and selecting 'Review Data'

Please note: This feature is still in BETA, so if you spot anything that doesn't seem right, please feel free to let us know by raising a ticket and the team will get back to you.

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If you can't find an answer to your query in our Support Centre then send us a ticket and a member of our team will be in touch.

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