Adding Products & Services | Working Feedback Support Hub

I'd like to add some products and services (cross sell) to my feedback form, how do I do this?

  1. Choose 'customise' from the menu
  2. Click 'Your products and services' from the drop down
  3. Click 'Add new product/service'
  4. Enter the product/service name in the first box
  5. Add the monetary value in the second box (this won't be publicly visible, and is purely for internal purposes)
  6. Click 'add'
  7. Next, head over to 'Customise' then 'Your Questions' from the drop down
  8. Click the green 'modify my questions button'
  9. Click the green 'add question' button at the top of the page
  10. Choose 'cross sell' from the pop up
  11. Edit the question text towards the bottom of the screen, then click 'save changes' in the top right of the screen
  12. The question will be added to the bottom of the question set by default, but you can use the arrows to the left of the questions to drag and drop the question into a different position
  13. Once you’re happy, click the blue 'finish editing' button
Can't find what you are looking for?

If you can't find an answer to your query in our Support Centre then send us a ticket and a member of our team will be in touch.

Submit a Ticket

Still Have Questions?

Our customer care team is here for you!

Contact Us